Deep knowledge and best practices to make IT4 deployment successful
We offer our customers the right professional services to help them maximize their investments.
In this context we work to design, deploy and maintain their IT4 Governance solution.
IT4Control has defined a particular approach to implement an effective IT Governance, backed by PPM, APM, demand Management and ad hoc Reports and dashboards. We follow a rigorous methodology which delivers a pragmatic implementation. This methodology involves the collaboration of our clients working with our consultants in a team project. This will lead to success by ensuring the cohesion of the process, the alignment of the solution, and the acceptance of the solution by the employees our client. We also pay attention to Integration into management processes and support.
To complete implementation services, IT4Control offers training solutions designed to develop the skills of your staff, maximize the use of the IT4 solution as well as Return on Investment.
Proof of concept
IT4Control helps IT4 customers for project implementation.
IT4Control is also able to organise POC in order to validate a project.
Our consulting methodology includes a complete approach for adapting our piloting solutions to the context and maturity of our clients. We apply it to client companies of all sizes and to all markets and businesses. Our methodology comprises a series of steps:
« Planning » Phase
This phase consists in defining the project perimeter, objectives to be attained and criteria for success. Key strategic issues are clearly identified during discussions between IT4Control and the client. IT4Control validates the appropriateness of the solution desired by the client within the framework of a macro implementation plan that will begin with the analysis phase.
« Analysis » Phase
The project moves on to the “Analysis” phases. This phase is based on interviews with managers and operational, technical and financial contacts, as well as on workshops carried out with experts in these fields to obtain a more detailed review at a more operational level. In particular, an analysis of the gap between what exists and the target and a listing of contributors and data sources are designed to show the client which technical and operational priorities should be established, with the goal of remaining synchronized with project success criteria.
« Design » Phase
This phase is primarily executed by operational and technical experts and will produce detailed specifications for project constituents.
« Implementation » Phase
This is an essential phase that is based on the two preceding steps. During this phase, we carry out iterations with the client with respect to the “Analysis” and “Design” phases in order to guarantee appropriateness of the solution to operational and technical needs. Since no developments are necessary, this phase is rapid as compared to market practices.
« Deploy in Production » Phase
After the “Implementation” phase, IT4Control is operational but must still be deployed. Deployment consists in configuring architecture and the production server, making a first data validation collection, managing change and transferring competency.
« Confirm Business Goals » Phase
The “Planning” step defined the criteria for the solution when deployed for target users; now we will confirm whether business goals are effectively being met. The objective is to validate the benefits obtained thanks to solution deployment, according to specifications and needs. A discrepancy between goals and results will lead to one or more iterations starting from the planning step.
« Evolution » Phase
When the solution has been deployed and meets client expectations, IT4Control considers that the project should continue to evolve and mature, since it is important to avoid neglecting post-development upgrades for the solution. As an example, we consider that indicators should be reviewed each year and that 20% of them are subject to evolving. This is the goal of the “Evolution” step, where we will guide our client in carrying out post-deployment changes.